Hospitality
Connect your front-of-house and back-of-house — finally.
The Scenario
A boutique hotel group is running reservations in one system, housekeeping schedules in another, and guest communications via personal phones. Room turnover is slow, guest requests get lost, and the GM is playing telephone between departments all day.
The Pain Points
- Disconnected systems for reservations, housekeeping, and guest services
- Guest requests lost between shifts
- No real-time view of room status or staff assignments
- Manager stuck coordinating instead of improving guest experience
The Outcomes
- Unified dashboard connecting POS, reservations, and housekeeping
- Automated room status updates when housekeeping completes
- Guest request tracking with automatic escalation
- Manager freed up to focus on guest experience, not logistics
Example Automations
Guest checkout → housekeeping notified + room status updated
Guest request submitted → routed to right department + tracked
Inventory drops below threshold → auto-reorder triggered
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